Version 1.2 · Effective August 19, 2026 · ScaleQor Inc.
This document reflects how the ScaleQor AI service currently operates. It has not been reviewed by a
licensed attorney and should not be treated as final or binding until qualified counsel has reviewed
it, confirmed applicable jurisdiction and consumer-protection requirements, and completed the
bracketed placeholders below.
By creating an account, accessing, or using the ScaleQor AI platform (the "Service"), you ("you,"
"your," or "Customer") agree to be bound by these Terms and Conditions (the "Terms"). If you are
creating an account on behalf of a business or other legal entity, you represent that you have the
authority to bind that entity, and "you" refers to that entity. If you do not agree to these Terms,
do not create an account or use the Service.
ScaleQor AI is a business-context and growth-intelligence platform for small and medium-sized
businesses ("SMBs"). Starting from a minimal business seed — a business name, contact email, and
optional website — the Service collects publicly available evidence about the business, uses
artificial intelligence to generate a draft profile, and asks you to review, confirm, edit, or reject
that draft. Once validated, ScaleQor AI uses your confirmed information to generate business
insights, website analysis, growth and marketing recommendations, and tools for tracking your own
leads and competitors.
You must be at least 18 years old and able to form a binding contract to create an account. To
register, you provide your first name, last name, and a valid email address, and choose a password.
You are responsible for providing accurate, current, and complete information and for keeping it up
to date. We send a confirmation link to the email address you provide. Your account remains
unverified, and certain features are unavailable, until you confirm your email address. Registration
and login are protected by CAPTCHA verification (currently Google reCAPTCHA) to reduce automated and
fraudulent account creation. By using the Service you consent to the use of that CAPTCHA and to the
applicable terms of the CAPTCHA provider.
You are responsible for maintaining the confidentiality of your password and for all activity under
your account. Notify us promptly at info@scaleqor.com if you become aware of any unauthorized access
to or use of your account. We may suspend or terminate an account we reasonably believe has been
compromised or is being used fraudulently.
The first time you log in after verifying your email, you are asked to read and accept the current
version of these Terms before you can access your business profile or any other part of the Service.
If we make a material change to these Terms, we will ask you to review and accept the updated version
the next time you log in — your prior acceptance does not carry forward automatically.
Seed information: when an account is created — by you, or during onboarding by a ScaleQor AI
administrator on your behalf — we store the minimum needed to begin: customer name, customer email,
organization name, and, if available, a website or other public identity signals such as a Google
Business Profile link, phone number, city or region, business category, or a social or directory
link.
Public evidence: where a website exists, we retrieve and store its publicly accessible pages. Where
no usable website exists, we look for publicly available identity signals and profile pages you or
your business have made public. We only collect evidence from sources that are publicly accessible
and permit automated retrieval — we honor robots.txt and rate limits — and never attempt to bypass
paywalls, logins, CAPTCHAs, or other third-party access controls.
Customer-provided content: after logging in, you may add links, context, notes, and, optionally,
documents such as PDFs, Word documents, or presentations. Documents are always optional; you can
complete validation using links and written context alone.
Competitor evidence: if you use our Competitor Watch feature, you may provide the web address of
another business's publicly accessible website. We retrieve and store only what is publicly
accessible on that page, using the same courtesy limits described above, solely to show you a summary
of that business's stated pricing, services, and positioning for your own competitive awareness. We
do not use this feature to build a profile of, contact, or take any action toward that other
business.
Lead information you provide: if you use our Lead Tracker feature to record your own prospects or
customers — for example, a name and phone number or email address from a call or walk-in — you are
submitting personal information about a third party, not about your business. You are responsible for
having a lawful basis to collect and store that person's contact information and for handling any
request they make to access, correct, or delete it. We store this information as Customer Content
under Section 9 and do not use it for any purpose other than displaying it back to you.
Processing and storage: raw evidence is stored separately from the clean text extracted from it,
which is stored separately from the draft facts and recommendations our AI produces, which is stored
separately from the information you have confirmed. This separation ensures draft AI content is never
presented as confirmed fact.
Use of AI models: business evidence is processed using AI models we operate ourselves rather than
sending your data to unrelated third parties for training. Our models are instructed at query time
using your evidence and are not permanently trained on your confidential information.
Every fact, inference, recommendation, or question is labeled by type — evidence-backed fact,
inference, recommendation, missing field, or validation question — and, where applicable, linked to
its public source. AI-generated content may be incomplete, out of date, or incorrect. It becomes part
of your trusted business profile only after you review and approve it. You are responsible for
reviewing draft output before relying on it for business decisions. The Service does not provide
legal, financial, medical, immigration, tax, or other regulated professional advice. Recommendations
are general business suggestions only.
You retain ownership of documents, links, notes, and other content you submit ("Customer Content").
You grant ScaleQor AI a limited license to store, process, and analyze Customer Content solely to
provide and improve the Service for your account. You represent that you have the right to submit any
Customer Content you provide, including documents belonging to your business and personal information
of third parties such as your own leads. The Service itself — including its software, design, prompt
packs, and underlying models — is owned by ScaleQor AI or its licensors. These Terms grant no rights
to that underlying technology beyond using the Service as intended.
We treat information you mark private, and any document you upload, as confidential business
information. We do not sell your business data, and we do not share Customer Content across accounts.
Data belonging to your account is logically separated from every other customer's data.
ScaleQor's current paid tiers are Starter ($59/month), Growth ($109/month), and Pro ($249/month) —
your account's tier and price are shown on your Account settings page. [Placeholder: describe free
trial terms, billing cycle mechanics, and refund policy once finalized with counsel.] Automated
billing is not yet active on the Service; you will be notified before any payment method is charged.
You may stop using the Service and request deletion of your account at any time by contacting
info@scaleqor.com. We may suspend or terminate your account for material breach of these Terms,
misuse of the Service, attempts to circumvent CAPTCHA or other security controls, or collecting
evidence about a business you do not have the right to represent. On termination, we handle your data
according to our data retention practices, described in our Privacy Policy.
THE SERVICE AND ALL DRAFT CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY
KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY DRAFT FACT, INFERENCE, OR RECOMMENDATION IS
ACCURATE OR COMPLETE UNTIL YOU HAVE CONFIRMED IT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCALEQOR AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL,
ARISING FROM YOUR USE OF THE SERVICE. [Placeholder: insert a liability cap once pricing and insurance
terms are set — for example, fees paid in the preceding 12 months.]
You agree to indemnify and hold ScaleQor AI harmless from claims, damages, and expenses, including
reasonable attorneys' fees, arising from your breach of these Terms, your Customer Content, or your
misuse of the Service.
[Placeholder: These Terms are governed by the laws of [State/Province, Country]. Disputes will be
resolved in the courts located in [Jurisdiction], or through [arbitration/other mechanism] if the
parties so agree.]
We may update these Terms from time to time. If we make a material change, we will present the
updated Terms for your acceptance the next time you log in, as described in Section 5. The version
number and effective date above reflect the most recent version.
Questions about these Terms can be sent to info@scaleqor.com.